Fabulous Fakes knows that you care how information about you is used and shared
and we appreciate your trust in us to do that carefully and sensibly. This notice
describes our privacy policy.
Personal information and credit card details. We treat the security of our customers online information very seriously.
We use Secure Socket Layer (SSL), which encrypts your credit card numbers, secures all credit car transactions and personal details to prevent unauthorised use of your information.
Collection and Use of Personal Information About Customers
The information we learn from customers helps us personalise and continually
improve your shopping experience at Fabulous Fakes. We use the information to
handle orders, deliver products and services, process payments, communicate with
you about orders, products, services and promotional offers, update our records
and generally maintain your accounts with us, display content such as wish lists
and customer reviews and recommend merchandise and services that might be of
interest to you. We also use this information to improve our store and platform,
prevent or detect fraud or abuses of our Web site and enable third parties to
carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather.
Information you give us: we receive and store any information you enter on
our Web site or give us in any other way. In some cases you can choose not to
provide certain information but then you might not be able to take advantage
of some of our features. You provide most of such information when you search
or buy. For example, you provide information when you search for a product, place
an order through Fabulous Fakes, provide information in Your Account (and you might
have more than one if you have used more than one e-mail address when shopping
with us), communicate with us by phone, e-mail or otherwise, compile wish lists
or other gift registries, provide and rate reviews. As a result of those actions,
you might supply us with such information as your name, address and phone number,
your credit card information, details of people to whom purchases have been shipped
(including address and phone number), e-mail addresses of people you give to
us in connection with the refer or tell a friend scheme, content of reviews and
e-mails to us and financial information.
Automatic information: we receive and store certain types of information whenever
you interact with us. For example, like many Web sites, we use "cookies"
and we obtain certain types of information when your Web browser accesses Fabulous
Fakes. A number of companies offer utilities designed to help you visit Web sites
anonymously. Although we will not be able to provide you with a personalised
experience at Fabulous Fakes if we cannot recognise you, we want you to be aware
that these tools exist. Examples of the information we collect and analyse include
the Internet protocol (IP) address used to connect your computer to the Internet,
login, e-mail address, password, computer and connection information such as
browser type and version, your operating system and platform, your language settings,
purchase history, which we sometimes aggregate with similar information from
other customers to create features such as Top Sellers, the full Uniform Resource
Locators (URL) clickstream to, through and from our Web site (including date
and time), cookie number, products you viewed or searched for.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard
drive through your Web browser to enable our systems to recognise your browser
and to provide features such as personalised greetings and storage of items in
your Shopping Basket between visits.
The Help menu on the menu bar of most browsers will tell you how to prevent your
browser from accepting new cookies, how to have the browser notify you when you
receive a new cookie and how to disable cookies altogether. However, cookies
allow you to take full advantage of some of Fabulous Fakes's most useful features
and we recommend that you leave them turned on.
If you do leave cookies turned on, be sure to log off when you finish using a
shared computer.
Does Fabulous Fakes Share the Information It Receives?
Information about our customers is an important part of our business and we are
not in the business of selling it to others. We share customer information only
as described below and only to companies who follow practices at least as protective
as those described in this Privacy Notice.
We do not send random marketing emails to personal email addresses (spam).
We send only occasional updates via email to customers who have specifically
opted in to our newsletter system.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using
Secure Sockets Layer (SSL) software, which encrypts information you input.
Fabulous Fakes encrypts information using 128 bit encryption which is currently
the highest commercially available method. Our SSL server is certified by Verisign.
For those not wishing to provide credit card details online we provide the
facility to provide credit card details by fax. Once satisfactory payment has
been received for products purchased in this manner we will destroy such information
in a secure manner unless you request we retain it for future transactions. We
maintain physical, electronic and procedural safeguards in connection with the
collection, storage and disclosure of personally identifiable customer information.
Our security procedures mean that we may occasionally request proof of identity
before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password
and to your computer. Be sure to log off when you finish using a shared computer.
What Information Can I Access?
Fabulous Fakes gives you access to a range of information about your account and
your interactions with Fabulous Fakes. Examples of information you can currently
access easily at Fabulous Fakes include up-to-date information regarding recent orders,
order history, personally identifiable information (including name, e-mail, password,
address book) and e-mail notification settings.
Conditions of Use, Notices and Revisions
If you choose to visit Fabulous Fakes, your visit and any dispute over privacy
is subject to this Privacy Notice and our Conditions of Use, including limitations
on damages and application of the laws of England. If you have any concern about
privacy at Fabulous Fakes, please send a thorough description to privacy@fabulousfakes.net.au
and we will try to resolve it.
Our current privacy policy applies to all information that we have about you
and your account. We stand behind the promises we make, and will never materially
change our policies and practices to make them less protective of our customer information.
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